Shipping

1. Where We Ship

Eldasio currently ships to addresses within Germany only. Orders are dispatched from our warehouses in Germany or France, depending on stock availability.

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2. Shipping Options

Free Shipping
Delivery within 4 to 5 business days. No additional shipping cost.

Insured Express Shipping
Delivery within 2 to 3 business days. Flat fee of 4.95 EUR, including shipment insurance.

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3. Processing Time

Orders are processed on business days. Once your order has been packed and handed over to the carrier, you will receive a shipping confirmation with tracking information by email.

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4. Delivery Times

Delivery times are estimates that begin once your order has been confirmed and handed over to the shipping carrier. Delays caused by the carrier, customs, weather, or other circumstances beyond our control may occasionally affect these estimates.

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5. Tracking Your Order

Once your order has shipped, you will receive a tracking link by email so you can follow your delivery.

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6. Questions

If you have any questions about your shipment, contact us at info@eldasio.com or +4915732195792.